A few years ago I bought a very expensive memory foam mattress from a local retailer. Prior to buying the bed, my research suggested that some of these eventually have sag issues. The retailer sold me on the fact that the one had a 20 year warranty with no prorating until year 10. The bed has recently become uncomfortable so I called the store and arranged for a warranty visit by one of their employees.
Last Tuesday, a pleasant man in a thankless occupation showed up to investigate my claim. It became readily apparent that he came armed with a list of reasons to deny my lack of satisfaction. The first indicator was a CSI style black-light to check the bed for any stains (an automatic disqualifier). Fortunately, I had a waterproof mattress cover for the life of the bed. I was feeling pretty good after passing the original receipt test. They got me by not having the original warranty tag. I lost the battle.
Many years ago, I would have refused to accept the outcome and gone on a rampage. Likely actions would include rotten reviews on the Serta website, a letter to the CEO, and a meeting with the local store manager. My friends and family would grow tired of hearing about this ridiculous chest thumping endeavor to get those bastards. My attempts to win would be nothing more than a shield to massage my bruised ego.
Instead, I acknowledged defeat and moved on down the road.
Throughout our lives, irritable presidents will be elected. Rain will appear at the most inconvenient of times. Good things will happen to bad people and vice versa. The only thing that is controlled in these situations is our reaction to the event. I used to think that surrender was for weak people. I now admire anyone with this gracious trait. Life becomes much more enjoyable by accepting what is instead of fighting against what is not. Carrying a bag full of yesterday’s lost battles is about as wise as hoping that hamburger will age well in the sun.
Here is a relevant passage from The Wise Heart: “I have seen the freest and best educated of men in the happiest of circumstances the world can afford; yet it seemed to me that a cloud hung on their brow and they appeared serious and almost sad even when they were enjoying themselves…because they never stopped thinking of the good things they have not yet got.”
Don’t be that person!